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FAQs

- Now that Perpetual Eucharistic Adoration has resumed at Saint William, we wanted to share a few frequenly asked questions with you. If you still have questions after reviewing this information, please let us know by completing the form below.
  
  Thank you for being such an important part of this beautiful ministry.
  
  - Adoration Ministry Team
  
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- What if the next scheduled adorer has not arrived?
  If you're alone and the next scheduled Adorer has not arrived, you're invited to stay. If you cannot stay, please close the wooden doors to cover the monstrance. Click below to see an example (the candles remain lit when the Lord is present).
  
  Having trouble viewing? Click here to view on Vimeo >>
- If the monstrance is not visible when I arrive for Adoration, what should I do?
  Upon arriving, please slide doors open as shown in the video (below). Note: When our Lord is present, the candles remain lit.
  
  Having trouble viewing? Click here to view on Vimeo >>
- Do all scheduled adorers need to use a mobile app to access the Adoration Chapel?
  Only adorers who are scheduled after hours need to set up their mobile app for access to the Adoration Chapel. After-hour access is needed if you are scheduled during the following Holy Hours: 9 pm - 10 pm, 10 pm - 11 pm, 11 pm - 12 am, 12 am - 1 am, 1 am - 2 am, 2 am - 3 am, 3 am - 4 am, 4 am-5 am, 5 am - 6 am, or 6 am - 7 am. Information regarding security access and the mobile app would have been emailed to your registered email.
  
  If you are scheduled for a Holy Hour after hours, and need help to set up the app, please email: [email protected]
- I already set up the app for after-hour access. How do I get into the Adoration Chapel?
  Once you have followed the instructions emailed to you for setting up the mobile app, you're set! The app detects when you have arrived at the Adoration Chapel. See the example below on how to unlock the door.
  
  Having trouble? This is a good time to check that the app is running on your phone and that Bluetooth is set to ON in your Settings.
- Do I need to lock the chapel door when I exit?
- Additional Resources
  Click here to download the Adoration Orientation Pamphlet (.pdf)
- Need help?
  
  We are here to help! Please tell us a little bit about your question and submit the form below.
- The maximum number of form submissions has been reached. This form is currently not available.
  
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  My question is about: I am an after-hour adorer and need instructions on how to download the mobile app. I am an after-hour, scheduled adorer. I set up the app, but I'm still having trouble using it.
  
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